Conduits: Difference between revisions

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(Created page with "To allow phone calling from extensions belonging to tenant A to extensions belonging to tenant B you have to define conduits. From menu Configuration choose More Configuration...")
 
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To allow phone calling from extensions belonging to tenant A to extensions belonging to tenant B you have to define conduits.
Cross tenant phone calling.
From menu Configuration choose More Configuration than choose Conduits.
 
Choose the tenant A then create a conduit specifing a prefix, the tenant we want to be able to call and defining if you whant the caller id to be alterated and if you want switch tenant mode on.
To allow phone calling from extensions belonging to tenant A, to extensions belonging to tenant B, you have to define conduits.  
 
From menu Configuration choose More Configuration then choose Conduits.
 
[[File:Selezione 016.png|thumb|conduit definition example]]
 
Choose the tenant A, then create a conduit by specifying: a prefix, the tenant( for example B) we want to be able to call, define if you want the caller id to be altered(1) and if you want switch tenant(2).
 
(1) if you choose yes for this option the caller id will be modified adding the prefix (defined in tenant B for calling tenant A), so who is receiving the call can call back immediately, having the right number in his hands. Obviously this works if there is a mutual conduit defined in tenant B allowing calling to tenant A. Otherwise the caller id is the external number associated to the calling extension.
 
The "Switch Tenant" option is now always "YES"
 
(2) if you choose yes for this option the calling tenant will be altered and it seem the calling extension belongs to the called tenant also if the calling is forwarded to other numbers.

Latest revision as of 20:53, 18 January 2024

Cross tenant phone calling.

To allow phone calling from extensions belonging to tenant A, to extensions belonging to tenant B, you have to define conduits.

From menu Configuration choose More Configuration then choose Conduits.

conduit definition example

Choose the tenant A, then create a conduit by specifying: a prefix, the tenant( for example B) we want to be able to call, define if you want the caller id to be altered(1) and if you want switch tenant(2).

(1) if you choose yes for this option the caller id will be modified adding the prefix (defined in tenant B for calling tenant A), so who is receiving the call can call back immediately, having the right number in his hands. Obviously this works if there is a mutual conduit defined in tenant B allowing calling to tenant A. Otherwise the caller id is the external number associated to the calling extension.

The "Switch Tenant" option is now always "YES"

(2) if you choose yes for this option the calling tenant will be altered and it seem the calling extension belongs to the called tenant also if the calling is forwarded to other numbers.