Configuring and using Ademco alarm receiver

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Asterisk can receive alarms from Ademco compatible devices using the following protocols: Contact ID, Express 4+1, Express 4+2, High Speed and Super Fast.

The Asterisk application is quite simple and integrating it in a Multitenant PBX was not easy. Unfortunately, the configuration cannot be made from the tenant or maybe, I don't like to have the tenant to mess with this, so the configuration is reserved for the Admin, for now.

From a tenant point of view, in the DID destination, you need to choose the "Receive an Ademco Alarm report". When the alarm system will dial the number, the system will read the details and write an event entry in Status/Call History - Alarms received

Alarmsreceived.png

More columns are available, decoding the alarm received.

From an admin point of view, it is needed to map the caller ID of the alarm system to the tenant. You can do it in Admin/Tenants - Alarms Binding

Alarmsbinding.png