Understanding call recording: Difference between revisions

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(Created page with "Call recording is a hot topic and while it is quite simple to perform the recording at trunk level, it is very hard to manage start, stopping and transfer of calls while recor...")
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Revision as of 15:17, 25 April 2020

Call recording is a hot topic and while it is quite simple to perform the recording at trunk level, it is very hard to manage start, stopping and transfer of calls while recording. Let's show some scenario and detail what works and what doesn't work.

Phone A is configured with recording "Yes, but allow to stop by caller"

Phone B is configured with recording "Yes, but allow to stop by caller"

Type of Call Description Result
Direct call Phone A calls Phone B The call is recorded
Example Example Example
Example Example Example