Using different MOH for queues: Difference between revisions
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(Created page with "You may have noticed, in the queue, you can't select the Music on Hold (MOH), but just choose what to play to the caller: ringing or MOH. This is because you need to select wh...") |
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For example, you can have an IVR asking the client to select which department to call and have different music for them, like: | For example, you can have an IVR asking the client to select which department to call and have different music for them, like: | ||
[[File:differentMOH.png| | [[File:differentMOH.png|400px]] | ||
Latest revision as of 11:51, 23 May 2019
You may have noticed, in the queue, you can't select the Music on Hold (MOH), but just choose what to play to the caller: ringing or MOH. This is because you need to select which MOH to play to the caller before entering the Queue. In this way you'll be able to use the same Queue with different MOH.
For example, you can have an IVR asking the client to select which department to call and have different music for them, like:
