Activating the transcript for calls

The following steps needs to be followed to activate the transcript for the calls:

- Choose your speech to text provider. You can select one in Admin/Settings or for each tenant in Configuration/Settings. If Google Speech to Text is used, you need to provide the JSON API key and the bucket name for intermediate storage of the recording to transcript

- The transcript is done in batch and you need to activate in Admin/Settings - Transcribe phone call recordings

- In the extension definition, activate the transcript of the call in the Outbound Recording section

- In the DID definition, activate the transcript of the call in the Voice section

It can be good to set the stereo recording to better separate the parties in the call