Ask for the virtual extension to join and join the calling extension to it

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Let's start by creating the media file for asking the virtual extension to join and press the # key. You can record yourself or use the Text to Speech facility.

Create a Custom Destination to read the virtual extension number. It will be stored in a channel variable named ${USR-virtual}

Readvirtualextensionnumber.png

Create a feature code to join the virtual extension number.

Createfeaturecodejoinvirtualextension.png

Use that feature code using another feature code and passing the variable ${USR-virtual}

Featurecodeusingfeaturecodeforvirtualextension.png