Call Campaigns: Difference between revisions

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[[File:callcampaigns.png|thumb|700px]]
[[File:callcampaigns.png|thumb|700px]]
Using call campaigns is possible to dial automatically a series of numbers and play a predefined message or connect to an extension, queue, conference room. It can be used for advertising, marketing or just as an appointment reminder. A call campaign can start automatically or be manual started/stopped.
Using call campaigns is possible to dial automatically a series of numbers and play a predefined message or connect to an extension, queue, conference room. It can be used for advertising, marketing or just as an appointment reminder. A call campaign can start automatically or be manual started/stopped.
[[File:scheduledcampaign.png|thumb|700px]]
<gallery>
[[File:ondemandcampaign.png|thumb|700px]]
scheduledcampaign.png|Scheduled
ondemandcampaign.png|On demand
</gallery>
* '''Name''' is the internal name for the call campaigns
* '''Name''' is the internal name for the call campaigns
* '''CallerID''' allows to specify which CallerID to use when dialing the numbers
* '''CallerID''' allows to specify which CallerID to use when dialing the numbers
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* '''Use Do Not Call lists''' permits to use a list of numbers who has opted to not receive calls, useful for example when doing marketing calls
* '''Use Do Not Call lists''' permits to use a list of numbers who has opted to not receive calls, useful for example when doing marketing calls
[[File:callcampaignnumbers.png|thumb|700px]]
[[File:callcampaignnumbers.png|thumb|700px]]
<gallery>
scheduledcampaign.png|Scheduled
ondemandcampaign.png|On demand
</gallery>

Revision as of 13:02, 17 April 2016

Callcampaigns.png

Using call campaigns is possible to dial automatically a series of numbers and play a predefined message or connect to an extension, queue, conference room. It can be used for advertising, marketing or just as an appointment reminder. A call campaign can start automatically or be manual started/stopped.

  • Name is the internal name for the call campaigns
  • CallerID allows to specify which CallerID to use when dialing the numbers
  • Type can be “On demand start/stop” or “Scheduled”. For scheduled campaigns, you can enter the Start/End for the campaign and a weektime condition to control the timeslots when the campaign is run
  • Use Do Not Call lists permits to use a list of numbers who has opted to not receive calls, useful for example when doing marketing calls
Callcampaignnumbers.png