Create a "press 1" campaign: Difference between revisions

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[[file:fiberopticqueue.png|400px]]
[[file:fiberopticqueue.png|400px]]
Now we can create the IVR that will ask for the "press 1", using the media file created and connecting to the queue.
[[file:fiberopticivr.png!400px]]

Revision as of 19:36, 22 December 2016

With a "press 1" campaign I mean a campaign who will call a series of numbers and when one answers, it plays an advertisement message asking to press 1 to be connected with an operator.

We'll start by creating the advertisement message, using TTS and media file or you can just record it and upload.

Fiberopticmediafile.png

We can continue creating a queue for connecting the called numbers, if pressing 1

Fiberopticqueue.png

Now we can create the IVR that will ask for the "press 1", using the media file created and connecting to the queue.

File:Fiberopticivr.png!400px