Create a "press 1" campaign: Difference between revisions
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Now we can create the IVR that will ask for the "press 1", using the media file created and connecting to the queue. | Now we can create the IVR that will ask for the "press 1", using the media file created and connecting to the queue. | ||
[[file:fiberopticivr.png | [[file:fiberopticivr.png|400px]] | ||
Revision as of 15:37, 22 December 2016
With a "press 1" campaign I mean a campaign who will call a series of numbers and when one answers, it plays an advertisement message asking to press 1 to be connected with an operator.
We'll start by creating the advertisement message, using TTS and media file or you can just record it and upload.
We can continue creating a queue for connecting the called numbers, if pressing 1
Now we can create the IVR that will ask for the "press 1", using the media file created and connecting to the queue.
