Phone Books

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You can define one or multiple phone books in each tenant. Phone books can be used for several actions:

  • when provisioning a phone, you can upload a phone book to the phone
  • for routing incoming calls based on caller ID number, working also with regular expressions, so you can for example route based on the area code
  • for provide on the fly conversion of caller ID number to name

Phonebook.png

Each phone book can be completely customized based on the fields required