Stats: Difference between revisions
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(Created page with "== Stats == The system can calculate several types of statistics based on extension activities, DIDs, queues and much more. These statistics are computed on the fly based on the data contained in the database You can select the start and date of the statistics you want to obtain and sometimes define additional filters User Activity") |
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[[User Activity]] | [[User Activity]] | ||
[[DID Activity]] | |||
[[Queue Activity]] | |||
[[Agent Activity]] | |||
[[Agent Pause Reasons]] | |||
[[User Cost]] | |||
[[PIN Cost]] | |||
[[Call Campaign]] | |||
[[IVR]] | |||
[[Channels]] | |||
[[On Hold / Parked]] | |||
Revision as of 12:30, 1 December 2023
Stats
The system can calculate several types of statistics based on extension activities, DIDs, queues and much more. These statistics are computed on the fly based on the data contained in the database
You can select the start and date of the statistics you want to obtain and sometimes define additional filters