Stats

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Stats

The system can calculate several types of statistics based on extension activities, DIDs, queues and much more. These statistics are computed on the fly based on the data contained in the database

You can select the start and date of the statistics you want to obtain and sometimes define additional filters

User Activity

DID Activity

Queue Activity

Agent Activity

Agent Pause Reasons

User Cost

PIN Cost

Call Campaign

IVR Stats

Channels

On Hold / Parked