Using a BLF key to monitor and pause/unpause from a queue: Difference between revisions
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[[File:TogglePauseStatus.png|400px]] | [[File:TogglePauseStatus.png|400px]] | ||
Please note the special number assigned to the Flow/Variable to toggle it. | |||
In the Monitoring section, specify what you like to monitor | |||
[[File:TogglePauseStatusMonitoring.png|400px]] | |||
Revision as of 10:01, 21 September 2016
It can be nice to have a BLF key on your phone keypad showing your Queue Agent status (Paused or Available, but also Logged in the queue or not). Let's examine the Pause/Unpaused.
You need to start creating a Flow/Variable to Toggle your pause status for a queue.
Please note the special number assigned to the Flow/Variable to toggle it.
In the Monitoring section, specify what you like to monitor
