Using a BLF key to monitor and pause/unpause from a queue

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It can be nice to have a BLF key on your phone keypad showing your Queue Agent status (Paused or Available, but also Logged in the queue or not). Let's examine the Pause/Unpaused.

You need to start creating a Custom Destination to Toggle your pause status for a queue.

TogglePauseStatus.png

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