Website and SIP Phone privacy

Overview

This policy explains how information is handled when you use the MiRTA PBX website, submit a contact or technical-review request, or use the MiRTA PBX SIP Phone Android app. MiRTA PBX does not sell personal information.

Information submitted through the website

The contact form asks for a name, company, work email, enquiry type, and message. The technical-review form asks for a company, work email, current platform, approximate scale, primary goal, and any context you choose to add.

Use these forms only for business information. Do not submit passwords, API keys, call records, customer records, or other confidential credentials.

Technical and attribution information

The web server may process standard request information such as IP address, browser details, requested pages, and timestamps for security, troubleshooting, and abuse prevention. The forms use a temporary session cookie for request security and rate limiting.

To select the contact details shown on the Contact page, the server looks up your IP address with IP-API. The country result is temporarily cached on our server under a hashed IP key. Form contents are not included in this lookup.

The contact and technical-review forms use a security check hosted on this website to help prevent automated submissions. Your browser solves a short computational challenge, which our server verifies once before accepting a message. Challenge records expire after five minutes; form message contents are not included in them.

If you arrive through a tagged campaign, the website can keep first-touch campaign parameters and the referring page in session storage. This information may be included with a form request so the MiRTA PBX team can understand how the enquiry originated.

How website information is used

Information submitted through the website is used to answer enquiries, evaluate technical and commercial fit, prepare a requested review, arrange scheduling, prevent abuse, troubleshoot delivery, and maintain necessary business records.

Optional analytics and advertising measurement

On the production website, optional Google advertising measurement is loaded only after you allow analytics. The website records interaction names and non-personal context such as the page, CTA location, and destination. Names, email addresses, companies, messages, and other free-text form values are not sent through these website events.

You can continue without optional analytics. Your choice is stored in the browser so it does not need to be requested on every visit. Review your analytics choice.

Service providers and sharing

Website information may be processed by providers used for hosting, email delivery, scheduling, security, and optional measurement, only as needed to provide those functions. Information may also be disclosed when required by law or needed to protect the service and its users.

MiRTA PBX does not treat a CTA click or calendar view as a completed booking. Scheduling information is handled according to the selected scheduling provider's own privacy terms.

Retention and your choices

Website enquiries are kept only as long as reasonably needed to respond, operate the business, meet legal obligations, resolve disputes, and protect the service. Browser session information can be cleared through your browser settings.

You may ask about, correct, or request deletion of information associated with your enquiry, subject to applicable legal and record-keeping requirements, by emailing info@mirtapbx.com.

MiRTA PBX SIP Phone

MiRTA PBX SIP Phone is an Android softphone used to connect to a SIP/PBX account configured by the user or the user's organization. It may handle SIP account settings, authentication details, call status, locally stored call history, registration state, and network information needed for calling.

The app may request microphone, audio-routing, notification, contact, and network permissions when required for enabled calling features. Permissions can be managed in Android settings. The app communicates with the configured SIP/PBX service, which may be operated by the user's organization or another provider under its own policy. The app is not intended to display third-party advertising.

Security and children

Reasonable technical and organizational measures are used to protect information, but no internet transmission or storage system can be guaranteed completely secure. The website and app are intended for business and telephony use and are not directed to children.

Changes and contact

This policy may be updated as the website, app, or service providers change. The revised date will be shown above. For privacy questions or requests, contact info@mirtapbx.com.